About the company 

At Ocean, we’re on a mission to become the UK’s leading credit platform for people not served by the mainstream, helping them improve their financial wellbeing over their lifetime. This has been our mission for over 30 years, and it’s still the thing that drives us to do better and more for our customers. 

We do this by helping our customers make informed decisions and access personal finance products. 

 If our mission sounds interesting, please keep reading! 

About the job 

As our new Senior UX Designer, you’ll bring creative leadership and cultivate a culture of challenging the norm to work with you, day in, day out. You’ll be an expert at what you do and know exactly how to use your skills to create the best customer experiences in finance. 

You’ll be the kind of person that loves to push the boundaries of what’s possible and thrives in a fast-paced environment like ours. 

This is a new position for an energetic, passionate, and analytical Senior UX Designer to join our team. You will help build and execute the existing strategy focused on designing from data and research insights. You will need to exhibit an excellent ability to prioritize and manage your workload.   

Showcasing your knowledge of multiple design methods and principles and how to apply them and expertise in running sessions, workshops and presenting, focusing on clear communication, this new challenge will be the perfect opportunity to lend your technical expertise to oversee a passionate team of Designers, developing yourself and others and working alongside some of the best and brightest talent in the industry! You are naturally customer-centric and thrive in a fast-paced environment that requires strong technical, business and communication skills. You will be reporting to the head of design & UX. 

What you’ll be doing for us 

• A day in the life of this role could look like… 
   Solving problems through an insight-led, lean UX process. 

• Using multiple methods and techniques to generate design solutions. 

• Connecting with and understanding the needs of the user. 

• Defining and uncovering the correct problems through relevant questioning.  

• Working with stakeholders to gather and understand design requirements.  

• Sharing and articulating design decisions with stakeholders. 

• Planning work across all phases of design using a structured approach. 

• Collaborating with researchers to deliver informed design solutions. 

• Designing and overseeing usability testing processes, utilising both quant/qual methodologies 

• Collaborating with developers on solutions and design handovers. 

• Promoting and driving a user-centric approach within the product lifecycle. 

• Supporting other designers with larger business projects. 

• Taking ownership of key objectives including personal growth & development. 

• Promoting the importance of brand design consistency across every touch point. 

• Create, maintain a unique and cohesive brand design system. 

• Reviewing designs generated by others to ensure consistency and quality. 

• Inspire and motivate other team members providing guidance and mentorship. 

• Influencing and shaping product roadmaps and key deliverables. 

• Steering and supporting strategic business initiatives that align with company objectives. 

• Owning, championing, and shaping improvements to UX, their tools & processes. 

Skills-wise, you’ll definitely: 

Working directly with the Head of Design and other team members, the candidate will be expected to: 

• Proven experience working in a similar role. 

• Minimum 5 years of experience in a UX role. 

• Knowledge of multiple design methods and principles and how to apply them. 

• Demonstrate expertise in running sessions, workshops, presenting, and clear communication. 

• Experience in working with qualitative and quantitative data. 

• Experience in taking data through from discovery to design solutions. 

• Understanding of A/B testing and experimentation. 

• Experience managing people and workflows. 

• Demonstrate ability to influence department and business strategies. 

• Knowledge of Lean and Agile ways of working in multi-disciplinary squads  

• Experience managing people and workflows 

• Experience using design & prototyping tools such as Adobe CC, Sketch, figma, 

• Experience using research and insight tools such as UserZoom 

• Bachelors or Master’s Degree in UX Design, Product Design, HCI, or similar 

What we’ll do for you 

• Pay you competitively and review your salary every year 

• Welcome you into our awesome team (dare we say the best? We do, yes!) 

• Bring the kind of vibe where we want you to share your ideas, even if it’s not “your area” 

• Provide you with all the kit you need to work from home. Of course, you can also work from our Manchester or Cyprus offices, too. 

• Help you plan for life after work with our pension scheme 

• Take care of your health with eye test vouchers, Perkbox medical and wellness and our employee assistance programme 

• Give you 25 days holiday (to start with), as well as local public holidays and a day off on your birthday 

• Support you with training, mentoring and anything else you need to further your development and hit your career goals 

• Invite you to regular online and in-person team socials, as well as the occasional team retreat somewhere exotic 

• Help you help others with optional “community” days for volunteering 

• Flexible benefits including the Ocean Health Plan and / or Perkbox