Case Manager Administrator

Job description

Ocean Finance is a leading financial technology business offering a wide range of personal finance options to consumers such as our credit builder credit card, personal loans, a range of mortgages and second charge products for homeowners.

We are a fast-growing data driven business offering a dynamic working environment and culture, where innovating on behalf of our customers is at the heart of everything we do.


We are currently recruiting for a Case Manager Administrator within our secured loans and mortgage team. This role is based at our Manchester (UK) office at Think Park.


The role will be to assist the processing team with mortgage and secured loan applications whilst maintaining a high level of accuracy during any data entry tasks.

Job requirements


Role and Responsibilities

  • Opening, logging and distributing the post accordingly.
  • Photocopying / Scanning documents.
  • Instruct valuations.
  • Data entry using MS Excel for new and completed applications and gathering MI when required.
  • Responsible for contacting any relevant third party organisatiosns (mortgage lender / surveyor / solicitor) to follow up or discuss any outstanding documentation required.
  • Communicate with Case Managers and Team Leaders following updates from third parties.

Essential Criteria

  • Attention to detail.
  • Computer literate.
  • Ability to work as part of a team as well as under own initiative.
  • Ability to work effectively to deadlines.
  • Ability to absorb and retain information.
  • Organised and able to multi task.

Desirable Criteria

  • Good communication and listening skills.
  • Approachable.
  • Self-motivated.
  • Ability to understand and apply changes at short notice.

What can we offer you?

  • Start 25 days holiday (plus Bank Holidays).
  • Additional days holiday for birthday.
  • Buy, Sell, Transfer Holidays.
  • 1 community day.
  • Pension contribution 3%, increasing to 4% in July.
  • 2 weeks sick pay after 6 months service.
  • Eye test vouchers.
  • Perkbox.